Reference

Terms That Cover Your r55t Account

These terms set out what we expect from you and what you can expect from us when you hold an r55t account.

Account EligibilitybKash, Nagad, Rocket Wallet RulesDeposits and WithdrawalsAccount Suspension PolicyGoverning Conditions

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TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe a decision on your account was made in error, our support team can walk you through the relevant policy. Reach out through the channels below and include your registered mobile number and a short description of the issue.

Team online

Live Chat

Open the chat widget on any r55t page while logged in. Our team responds to terms and account queries during published support hours.

Email Support

Send a written query to our support address for document-level questions about these terms, account closures or wallet-match disputes.

Account Help Page

Our account help section covers the most common terms questions, including wallet verification steps for bKash, Nagad and Rocket.

What These Terms Actually Cover

r55t Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an r55t account, you agree to use the platform only where access is permitted under your local law and in eligible regions. We do not verify local legality on your behalf — that responsibility sits with you. Your account is personal and non-transferable;

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sharing login credentials breaks these terms and can result in suspension. Deposits made through bKash, Nagad or Rocket are processed against the mobile number registered on your account. If the sending wallet does not match your registered number, the deposit may be held for manual review.
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Withdrawals follow the same wallet-match check before funds are released. We do not accept third-party wallet transactions under any circumstances. Account balances are held in your r55t wallet and are not interest-bearing. Any promotional balance applied to your account is governed by the specific promotion conditions
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published at the time, not by these general terms alone. We reserve the right to adjust, suspend or close accounts that breach these conditions, with notice given where reasonably practicable.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Our Approach to Account and Payment Terms

These four points explain how r55t applies its terms in practice — from wallet verification to data retention and account security. We aim to be consistent and clear, not vague or open-ended.

Wallet Verification

Deposits via bKash, Nagad or Rocket are matched against your registered mobile number at the point of processing. Mismatched wallets are flagged for review before any funds move.

Account Security

Your login credentials, OTP codes and wallet PIN are your responsibility. We will never ask for your PIN. Suspicious login attempts trigger an automatic account lock pending your confirmation.

Data Retention

Account data, transaction records and any wallet correspondence are retained for the period required by our operational obligations. You may request a summary of your account data through our support email.

Policy Updates

When these terms change, we publish the updated version on this page with a revised effective date. Continued use of your account after that date means you accept the updated conditions.

Common Questions About r55t Terms

The questions below cover what we hear most often from account holders. If yours is not listed, live chat or email support can help.

These terms apply to anyone who opens or uses an r55t account, subject to local law and eligible regions. Access is your responsibility to verify under your local law.

Deposits from an unmatched bKash, Nagad or Rocket wallet are held for manual review. Our team will contact you via your registered number to resolve the mismatch before funds are credited.

No. Each person may hold only one account. Duplicate accounts are a breach of these terms and may result in both accounts being suspended and balances withheld pending review.

Send a written request to our support email from your registered contact. We will compile your account and transaction data and respond within the timeframe set in our data policy.

We publish updates on this page with a revised effective date. Where a change is significant, we aim to notify you via your registered contact before it takes effect.

Accounts can be suspended for wallet mismatches, multiple account creation, credential sharing or activity that conflicts with these terms. We provide notice where reasonably practicable before any closure.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover Your r55t Account

Reach Us About These Terms

Live Chat

Email Support

Account Help Page

Our Approach to Account and Payment Terms

Wallet Verification

Account Security

Data Retention

Policy Updates

Common Questions About r55t Terms

01 Who do these terms apply to?

02 What happens if my bKash wallet number does not match my registered number?

03 Can I have more than one r55t account?

04 How do I request a copy of my account data?

05 Can r55t change these terms without notice?

06 What causes an account to be suspended under these terms?

Terms & Conditions

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